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Failure diagnosis

Straightness is greater than catalog value (with rattling)
The motorized X-axis stage (PG413-L24AG) is used to adjust the position of the camera.
I'm adjusting it while looking at the image, but I feel that it has a large rattle.

Mounting an object with a rough surface or attaching it to a surface with a rough surface may deform
the stage surface and affect the accuracy.
(The standard of flatness is within 10μm.)
Please check the flatness of the object and the mounting location.

Motor is out of step
We are using a motorized X-axis stage (PG413-L24AG).
The stage is out of step though it is used within the catalog specs (MAX speed, load capacity).
What factors are considered?

A step out occurs when the motor is overloaded.
There are various concrete factors, but the following factors can be considered.
1) Acceleration speed is too fast
  → Make the acceleration / deceleration setting slower.
2) The operating temperature is low and the grease is hardening
  → Please warm up until the device temperature stabilizes.
3) Moment load is applied too much.
  → Make sure that the load is as close to the center of the top of the stage as possible.

[Motorized Rotary Stage (KRE)]
connected to the controller (DS102 / DS112 Series) but this stage does not move
I tried to use the motorized rotary stage (KRE04360, KRE06360) connected to the controller
I had before (DS102NR), but it did not move.

Could you confirm the logic setting of the limit sensor?
Could you confirm the type of limit sensor logic as A (normally open) again on the parameter setting screen?
* There is no problem with the origin sensor logic as B (normally closed).

An error occurs during origin return
When attempting origin return of the motorized stage, the expected operation cannot be performed.

If you are using the DS102/112 series controller, please check if the origin return type matches
with the stage series.
Please refer to DS102/112 Operation Manual - section 3.9 (page 77).

If the acceleration / deceleration rate is too long or the startup speed is too high, it cannot bestopped in
time after limit detection, and may interfere with the mechanical limit or shift the origin return position.

The origin return position of the rotary stage does not match the marking line of
the main body
Even if the origin return function is executed with recommended origin return type of the motorized
rotary stage, the marking lines on the stage main body are not aligned.

The origin return position differs by origin return type for the width of dog, as each origin return type has
difference pattern as to which side of the CW / CCW edge of the sensor signal is detected.
Please insert an offset function after origin return function on the software, or select the origin return
type which can detect in the opposite direction.
For further details, please refer to DS102/112 Operation Manual - section 3.9 (page 77).

The origin position deviates when the origin return type is changed (DS102 / DS112)
When the origin return type was changed in DS102 · 112, the origin position shifted.

The origin return position differs by origin return type for the width of dog, as each origin return type has
difference pattern as to which side of the CW / CCW edge of the sensor signal is detected.
Please insert an offset function after origin return function on the software, or select the origin return type which can detect in the opposite direction.
For further details, please refer to DS102/112 Operation Manual - section 3.9 (page 77).